Drupal Support

Ongoing service level agreements for your Drupal site

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A Service Level Agreement (SLA) will give you the comfort of knowing that your website is protected and will continue to operate as well as the day it was launched.

In fact, the aim is not only to maintain this performance but have the website operate more smoothly month over month.

Our Service Level Agreements offer a custom-built portal that provides clients with direct communication to our Drupal developers to receive quick turnaround on support issues. This feature, paired with our communication process has allowed us to receive an “exceptional” rating from our clients.

To get the package that’s best for your needs contact us!

Informational

FREE For businesses looking for recurring reports on Drupal modules updates, patches and descriptions on the changes.

Commerce

$500
USD/Month
For businesses using Drupal Commerce and are looking to support the ongoing development of Drupal Commerce by purchasing support for the top 20 commonly installed modules.

Full Coverage

Custom
Pricing
For businesses needing complete coverage and support of their Drupal website(s). All updates, patches, and bug fixes for all installed Drupal Modules competed on a monthly basis.

Enterprise

Custom
Pricing
For businesses needing complete coverage and beyond. Whether that be performing regular security audits, consulting, or guaranteed code coverage.
 
Informational Commerce Full Coverage Enterprise
FREE $500
USD/MONTH
CUSTOM PRICING CUSTOM PRICING
For businesses looking for recurring reports on Drupal modules updates, patches and descriptions on the changes. For businesses using Drupal Commerce and are looking to support the ongoing development of Drupal Commerce by purchasing support for the top 20 commonly installed modules. For businesses needing complete coverage and support of their Drupal website(s). All updates, patches, and bug fixes for all installed Drupal Modules competed on a monthly basis. For businesses needing complete coverage and beyond. Whether that be performing regular security audits, consulting, or guaranteed code coverage.
Monthly module update reports
click for sample report
Support for top 20 Drupal Commerce modules  
Monthly installation and testing of all Drupal Core updates    
Monthly installation and testing of all Drupal module updates for installed modules. This includes both security updates and standard functionality updates    
All bug fixes (anything Acro or client uncovers)    
24hr support for emergency fixes    
Monthly report on work completed, updates, code coverage, and performance reviews  
Manual and automated security audits      
Consulting for website security and PCI Compliance      
Automated Test Coverage Guarantee of 95% or greater      
  Sign Up Contact Us To Confirm Your Package

Optional Support Services

Available for all Packages

Portal access is available to submit ad-hoc work tickets for any of the following services.

  • New functionality
  • Code changes or website revisions
  • Custom training documentation
  • Drupal or Drupal Commerce consulting
Receive a FREE monthly Drupal Report

Do you have an in-house development team that can perform necessary updates? Or just want to stay on top of Drupal module updates? Sign up and receive a monthly Drupal report for free.