Acro Media SLA Report Header
Nice Client Inc
January 2017
Provided by Acro Media Inc.
Code Coverage Icon
Drupal Commerce
Commerce Discount
Commerce Paypal
Commerce Shipping
Example Custom
100%
90%
85%
95%
15%
Commerce Discount
Commerce Paypal
Commerce Shipping
Example Custom
90%
85%
95%
15%
Code Coverage is the percentage of the lines of code in a module that are covered by automated testing. Ideally you want as close to 100% coverage as possible.
Automated Test Results Icon
+ (function (host, expose) {
+ var module = { exports: {} };
+ var exports = module.exports;
+ /****** code begin *********/
+ /**
+ * Creates a new MemoryProperties, an implementation of the Properties
+ * interface that stores values in memory.
+ * @constructor
+ */
Automated tests are a series of programmed checks that can be run over and over. Each test checks a small piece of functionality, but overall they can cover a lot of functionality and much faster and cheaper than manual tests. They give you the confidence to make rapid improvements to your site without introducing new errors every time.
Performance Icon
1,230ms
suggested
< 1,000ms
6,230ms
suggested
< 4,000ms
260ms
suggested
< 300ms
Server Response Time
Initial Page Fully Loaded Time
Cached Page Fully Loaded Response Time
Updates Icon
Module
Version Change
Notes
Module A Name Here
1.12 » 1.13
Security and bug fixes. Some new features.
Module B Name Here
11.5 » 12.1
Security and bug fixes.
Support Fixes Icon
Summary
Issues:  2 (1 After Hours)
Total Resolution Time:  2h 15m
Average Resolution Time:  1h 08m
Issue
Date:  Sept 14th 2016, 8:40AM PST (After Hours)
Issue:  Checkout not populating with shipping rates
Reason:  ScanCode was connecting but not returning any rates.
Resolution:  Updated code to revert to backup shipping options if the rate request takes more than 5 seconds.
Resolution Time:  1h 30m
Recommendations Icon
Site Response Time
Server response time is slightly below recommended, an upgrade to PHP7 would be an easy way to improve this as the cost is minimal and a 50% response time drop is average.
Estimated Cost:  1h 30m
Cart Abandonment Review
Did you know on average 67.91% of people that initiate a transaction on your website will abandon their cart in the process? A review of your current processes could result in considerably higher revenue.
Estimated Cost:  6h
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